A photo of a bus stop using a duotone graphic effect. A bus has pulled into the station and is visible in the foreground on the left side of the frame. A woman boards the bus from the sidewalk in the center of the frame. On the right, a railing borders a bike stand and a few shared scooters parked on the pavement.

Consultants to

the transit industry

KFH Group, Inc. is an experienced firm of transportation professionals, dedicated to providing assistance to local, state, and federal organizations to improve public transportation services.

We focus on transportation planning, management consulting, policy analysis, service evaluation and design, and operational support for transportation programs in communities of all sizes — smaller towns and rural areas, suburban and urbanizing regions, and larger metropolitan environments.

Celebrating 30 years of service

A photo of Ken Hosen and Sue Knapp in KFH's original basement office. Sue sits at a computer desk under a window, while Ken sits opposite her, at another desk, reading from a journal or newspaper. A photo of Fred Fravel in KFH's original basement office. Fred is sitting at a computer desk surrounded by papers and shelved notebooks. A dog is standing nearby. A portrait of KFH Group's three principles: Fred Fravel, Ken Hosen, and Sue Knapp. Each are shown facing camera, smiling, from the shoulders up, against a blue backdrop.

KFH Group is honored to reflect on three decades of transformative projects that have improved mobility for millions of people. Founded in 1995, Sue Knapp, Fred Fravel, and Ken Hosen launched KFH Group in the basement of a house in Bethesda, Maryland. Their shared vision has laid the foundation for KFH Group’s success.

What began as a modest consulting firm has over the past 30 years grown into one of the nation’s most respected public transportation consulting firms. KFH Group’s journey from humble beginnings to national prominence stands as a testament to the perseverance, expertise, and vision of KFH Group’s founders.

Our team

Ms. Sue Knapp is a Principal at KFH Group with over forty-seven years of experience providing assistance to public transit operators and policy makers on all levels of government and throughout the country. She brings experience in planning and costing innovative public, private, and specialized transportation services to the project team.

Sue Knapp

Principal

Ms. Sue Knapp is a Principal at KFH Group with over forty-seven years of experience providing assistance to public transit operators and policy makers on all levels of government and throughout the country. She brings experience in planning and costing innovative public, private, and specialized transportation services to the project team.

Joel Eisenfeld

Senior Transportation Planner

Joel Eisenfeld has 29 years of transportation experience concerning policy, operations and administration of public transit services and human services transportation at the local, state, and federal government levels. His background includes fixed route transit and paratransit planning, operations, system design, needs assessment, operational/performance evaluation, human service transportation coordination, development of state program management and policy, and data reporting/monitoring.

Ridhima Mehrotra

Transportation Planner II

Ms. Mehrotra is a Transportation Planner with over eight years of transit planning experience and four years in urban design and architecture. She focuses on improving connections between communities and transportation in a safe and accessible manner. She has contributed to several public transit development plans, ADA and paratransit, pedestrian accessibility, and Title VI equity analysis studies. She has advanced skills in GIS, data analysis and visualization, cartography, and graphic design.

Spencer Ainsworth

Transportation Analyst

Spencer Ainsworth is a talented Transit Analyst with two years of experience with GIS in local government and consulting. At KFH Group he has focused on transit planning projects, including GIS mapping and service planning, working with senior staff and clients to address transit service development.

  • 30

    years' experience

  • 30

    staff members

  • 1,202

    projects

  • 42

    states with KFH projects

Project highlights

A photo of a Flex Microtransit bus at a bus stop in Montgomery County. The bus, shown at a rear three-quarters angle, is blue with rainbow-stripe graphics on its side.

Flex Microtransit Assessment

Montgomery County, Maryland

KFH Group recently assisted the Montgomery County Department of Transportation (MCDOT) with the assessment of the Ride On Flex's one-year pilot program. The assessment was used to make an appropriate justification for continuing and expanding microtransit services throughout the county.

A map with overlaid schematic graphics showing accessibility and safety enhancements to the intersection near the planned commuter garage and transit center. Enhancements are labeled: Pedestrian signals with annunciators, curb ramps, high-visibility crosswalks, a slip lane, and shared-use paths.

Mobility Hub First/Last Mile Connections Study

Prince William County, Virginia

Prince William County, Virginia recently sought the assistance of KFH Group to develop a Mobility Hub Connections Study for the Potomac/Neabsco Commuter Garage and Transit Center. This study examined existing micromobility connections and future development plans to create recommendations to improve first and last mile accessibility to the facility.

A photo of a bus approaching a stop in Takoma Park, Maryland. The bus is rounding a gentle bend in the road alongside a brick sidewalk. In the road, a striped crosswalk and bicycle right-of-way marking are visible. The bus is bright blue with green and yellow vertical chevron-shaped stripes at the rear.

Bus Stop Improvement Plan

City of Takoma Park, Maryland

KFH Group recently assisted the City of Takoma Park, Maryland with the development of their bus stop inventory and improvement plan. The City is served by three transit providers; however, bus stop amenities and ADA accessibility are the responsibility of the City. This plan is the City's first standalone bus stop improvement plan.

Where we've worked

A map of the United States with many dots, marking the locations where KFH has completed projects. The dots range across the nation, in almost every state, concentrated the most on the east coast, midwest, and southwest.

Our services

  • ADA Paratransit Planning & Performance Evaluation

  • Community & Stakeholder Engagement

  • Public Transit & Multimodal Planning

  • College and Tourist Area Transit & Parking Studies

  • Intercity and Commuter Bus Planning & Policy Analysis

  • Title VI Service and Fare Equity Analysis, Costing Studies & Fare Policy

  • Coordinated Human Service Transportation Planning & Mobility Management

  • Microtransit Feasibility, Implementation & Assessment

  • Bus Stop Inventory, ADA Evaluation & Improvement Planning

  • Transit Facility Feasibility Studies

  • Active Transportation & First Mile/Last Mile Access

  • Pedestrian Pathway & Facility ADA Evaluation

  • GIS & Analytic Dashboards/Tools

  • Intelligent Transportation Systems (ITS) Technology Assessment

  • Transit Management Performance Reviews

  • Training Seminars for Transit Managers, Operator & Users

  • Transit Research, Toolkits, Manuals & Grant Writing

  • FTA Triennial Reviews, State Program Compliance & Civil Rights Reviews

Learn more about our work

Contact us

We'd love to hear from you. You can get in touch using the form below.